Warranty & Asset Protection

Raymond West Asset Protection

Raymond West offers efficient, effective and innovative end-to-end solutions tailored to meet customers changing needs. With multiple deliverables including maintenance, parts, training and extended warranties, we have the solutions your business needs to run better and you need for peace of mind.

Standard Warranty

The best factory warranty in the industry - starts the moment your truck arrives at your facility and continues for three full years. Included with every Raymond truck.

1 Year 2-3 Years
+ Fork to bumper protection
+ Wearable components (4 months/750 hours)
+ Non-wearable components (12 months)
+ Powertrain protection (up to 3,000 hours for parts & labor)
+ Vehicle manager
+ Traction power amplifier
+ Lift power amplifier
+ Steer motor assembly
+ Hydraulic steer actuator
+ Drive motor
+ Drive unit
Standard Plus Warranty:Gives you the option to add an additional 3,000 hours of coverage on top of the Standard Warranty.

Four Levels of Added Protection

Choose the level of service that's right for you - all include the additional 3,000 hours of coverage of a Standard Plus Warranty

Scheduled Service - Plans offer regular inspection and maintenance to minimize major mechanical issues before they happen. Comprehensive Service - Plans offer complete coverage - from fork to bumper - for complete piece of mind.
Features Essential Essential Plus Premier Ultimate
Genuine Raymond Parts
Scheduled Maintenance
Additional 3,000 hours of warranty
OEM Required fluid and filter changes
Wheels and tires O O
Fork to bumper coverage (including parts & labor)
Damage O
iTrack Reporting O O O
Scheduled partnership meetings
Single monthly invoicing O
Battery and charger maintenance O O O O
iWAREHOUSE maintenance O O O O
Safety on the Move O O O O
Attachments O O O O
✓ = Included O = Optional

Contact Us

Please complete the contact form below and a Raymond Representative will contact you to discuss your request.