Warranty & Asset Protection
Raymond West Asset Protection
Raymond West offers efficient, effective and innovative end-to-end solutions tailored to meet customers changing needs. With multiple deliverables including maintenance, parts, training and extended warranties, we have the solutions your business needs to run better and you need for peace of mind.
Standard Warranty
The best factory warranty in the industry - starts the moment your truck arrives at your facility and continues for three full years. Included with every Raymond truck.
| 1 Year | 2-3 Years |
| + Fork to bumper protection + Wearable components (4 months/750 hours) + Non-wearable components (12 months) |
+ Powertrain protection (up to 3,000 hours for parts & labor) + Vehicle manager + Traction power amplifier + Lift power amplifier + Steer motor assembly + Hydraulic steer actuator + Drive motor + Drive unit |
| Standard Plus Warranty:Gives you the option to add an additional 3,000 hours of coverage on top of the Standard Warranty. | |
Four Levels of Added Protection
Choose the level of service that's right for you - all include the additional 3,000 hours of coverage of a Standard Plus Warranty |
Scheduled Service - Plans offer regular inspection and maintenance to minimize major mechanical issues before they happen. | Comprehensive Service - Plans offer complete coverage - from fork to bumper - for complete piece of mind. | ||
| Features | Essential | Essential Plus | Premier | Ultimate |
| Genuine Raymond Parts | ✓ | ✓ | ✓ | ✓ |
| Scheduled Maintenance | ✓ | ✓ | ✓ | ✓ |
| Additional 3,000 hours of warranty | ✓ | ✓ | ✓ | ✓ |
| OEM Required fluid and filter changes | ✓ | ✓ | ✓ | |
| Wheels and tires | O | O | ✓ | |
| Fork to bumper coverage (including parts & labor) | ✓ | ✓ | ||
| Damage | O | ✓ | ||
| iTrack Reporting | O | O | O | ✓ |
| Scheduled partnership meetings | ✓ | ✓ | ✓ | ✓ |
| Single monthly invoicing | O | ✓ | ✓ | ✓ |
| Battery and charger maintenance | O | O | O | O |
| iWAREHOUSE maintenance | O | O | O | O |
| Safety on the Move | O | O | O | O |
| Attachments | O | O | O | O |
| ✓ = Included O = Optional | ||||
Contact Us
Please complete the contact form below and a Raymond Representative will contact you to discuss your request.
